Introducing Frontline
Frontline is the world's first vendor agnostic intelligent automation service for Technical Support, Account Management, Professional Service, and Customer Success services, enabling self-service without any hassle.
Tired of waiting for support to identify and resolve an issue or even pick up the phone? Not getting the desired outcomes from your managed services? Frontline provides you with instant answers and self-managing capabilities through a single and easy-to-use interface for all of your connected devices.
Key Features
Issue Identification & Resolution
Identify known issues, resource limitations and behavioral anomalies, with recommendations and assisted bug-scrubs to help decide and plan software upgrades
Health Monitoring & Planning
Monitor performance and operational health indicators over time, with forecasting to simplify capacity planning exercices
Configuration Optimization & Security
Optimize configuration and security settings based on vendor best practices, with feature adoption insights to help discover untapped product value
